Frequently Asked Questions
Yes, you can add items you want in your wish list by registering or logging in and always come back and complete your order later.
Placing an online order is simple at ShopeTech. To place your order, you just have to follow these simple steps:
- Add items in cart
- Click to checkout
- Add your contact details along with delivery and billing addresses
- Choose a payment method and voila, your order is placed!
You can order anytime as we are available online 24×7.
No, you can place your order as a guest, but it is recommended that you sign up and make an account for faster checkout and to stay updated with the new arrivals and latest deals.
None. You can order as much as you want.
You will receive a confirmation email and SMS from Shopetech as soon as your order is received.
Yes, you can cancel your order by calling us at +971-56-600-7598 or send us an email at support@shopetech.ae
If any such thing occurs, you can call us at +971-56-600-7598 or send us an email at support@shopetech.ae
Yes! To make any changes in the delivery of your order you can call us at +971-56-600-7598 or send us an email at support@shopetech.ae
Payment
Yes, we use SSL (Secure Server Layer) to process online payments.
Yes, we respect the privacy of our customers and we do not share any detail with third parties.
You can pay via:
- Credit/Debit Cards
- Paypal
Yes, the softcopy of your invoice will be generated online and it will be emailed to you along with the confirmation message and upon delivery of your order, you will get the hardcopy too.
Within a few minutes of placing your order, you will get the confirmation email or SMS, however, if you do not you can call us at +971-11-222-333 or send us an email at contact@shopetech.ae for confirmation.
Delivery
We deliver across the UAE.
AED15 delivery charges for orders less than AED200.
Yes, we are always happy to help. Most of our products are installed at free of cost. In some specific products, the nominal installation fee is charged.
Yes, you can add more than one address while signing up with Shopetech.
Cancellation, Returns & Warranty
In case of any complaint, you can call us at +971-56-600-7598 or send us an email at support@shopetech.ae
You will be responded by our representative in 2 working days.
Yes, we entertain returns and exchanges as per the terms and conditions applied.
Within 5 working days as per our return policy.
Yes, you can get a refund at Shopetech. You can return the product and exchange it with some other product of the same value or we can reverse the amount into your account. However, refunds are not made with cash.